Established in 2015, Lily Bain are a leading bathroom and tiling showroom based in Mountview Business Park, Newry, Co. Down, Northern Ireland. In our home town we have an impressive large modern showroom with multiple individual bathroom settings showcasing the latest trends in bathrooms and tiles.
Our business truly is a family affair, with a small but dedicated team. Everyone within our company has been with the company since inception and with a combined experience of over 40 years in the bathroom and tiling industry we are confident of meeting your needs.
Frankie Powell is founder and Managing Director responsible for the overall management and strategic growth of the company. With a background in the import and distribution of bathroom products Frankie has built up over many years worldwide contacts enabling the Company to source almost any product very quickly for supply to our customers.
The choice of bathroom and tile products continues to grow and Lily Bain has noticed a growing demand for a diverse range of options. As a direct result of consumers researching online most usually have a clear picture what they want to purchase and this can be done conveniently on www.lilybain.com.
For any retailer it is important to be ahead of trends and endeavour to have the “desired” product for the consumer. Lily Bain focus on bread and butter products as well as products with a technology slant i.e. bathroom televisions, digital showering solutions, blue tooth mirrors…
At Lily Bain we pride ourselves on being able to source almost any product you require, just ask !
When customers enter Lily Bain i.e. into our physical showroom or online showroom www.lilybain.com we always aspire to excel in the levels of service provided to ensure you are not disappointed.
The Lily Bain showroom is conveniently located in a main thoroughfare and on arrival you will find ample parking. An experienced customer service advisor is always on hand to offer advice. Professional and friendly the highly skilled team will advise on every aspect of your bathroom and tiling requirements.
To give customers the best possible service there is a comfortable consultation area where clients can enjoy a tea or coffee. There is also a private room for clients that like that little bit more privacy. What’s more, many of Lily Bain’s clients shop with their children so there is a children’s play station keeping the little ones amused. There is also free wi-fi to entertain the bigger kids! Lily Bain offer out of hours consultations to accommodate all clients with a visit to your home to carry out a survey of needs crucial to the finished project.
Customer service isn’t a department – customer service is an attitude.